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No bots, no runaround. Real replies from our team — usually within 24–48 hours.
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We'll reply to the email you give — usually within 24–48 hours. We never ask for passwords.
Or email us at info@riffvpn.com
Common questions
Tap a question to expand the answer.
Why do I need a VPN?
To stay safe, private, and free online — on airport or café Wi‑Fi, campus, or abroad. RiffVPN encrypts your traffic and unlocks access to your favorite apps and sites even when they’re blocked in your region.
Is RiffVPN free?
Yes. We’re in free beta — no credit card, no hidden fees. All core features are available now. A Premium tier is coming later; the free plan will stay free for you and your circle.
What is Split Tunneling, and why should I use it?
You choose which apps use the VPN and which connect directly. For example: route TikTok, Netflix, or browsing through the VPN; keep banking and maps direct for speed. Set it once — no more turning VPN on and off. Freedom and security, your way.
Can I share my VPN with friends or family?
Yes. Plans are built for sharing — dorm, household, or anyone you trust. Multi-device and better sharing tools are coming in the next release.
How does my account work?
Right now no login or password is needed; you’re tied to your device. Reinstall the app and your setup stays. Soon you’ll be able to sign in with email — your choice.
Why use RiffVPN on public Wi‑Fi or in airports?
Public networks are easy targets. Without a VPN, passwords and sessions can be intercepted. With RiffVPN, your traffic is encrypted — safe in a café, airport, or train.
Do you log or sell my data?
No browsing history, no activity logs. We build RiffVPN because we believe in digital freedom.
How are you different from other VPNs?
We’re a small team of builders, not a faceless corp. Clean code, modern protocols (e.g. WireGuard), no trackers or fake limits, and radical honesty. We want you to feel at home online.
How can I contact you?
Use the form on this page or email us at info@riffvpn.com. We welcome feedback — bugs, ideas, collabs, or just a hello.
When will you launch? Will there be a Premium plan?
The Windows VPN client is available now; we're polishing mobile apps for store release in 2026. Premium will add faster speeds, more locations, and features like family profiles; the free tier will remain free for you and your circle.
Didn't find your answer? Use the form above or email us — we usually reply within 24–48 hours.