RiffVPN Support

Yes. Jam Solo tier is free forever. No credit card, no email required. Premium features planned (ETA: Q2 2025, may change) — but free tier stays free.

One subscription, many devices. Invite friends or family via invite link; everyone uses the same account and locations. No extra cost.

Your device is your account. We use a unique device identifier (device ID) to recognize your device and preserve your settings. No email or password required. This keeps things simple and private. See our Privacy Policy for details.

No activity or DNS logs. We don't record what you browse or where you go. See Privacy Policy for details.

Choose which apps use VPN. Keep banking fast and local; route streaming through VPN for unblocking.

We use WireGuard — the fastest, most secure VPN protocol available. It's open-source, audited, and provides better performance than older protocols like OpenVPN.

Kill Switch automatically disconnects your internet if the VPN connection drops, preventing data leaks. Enable it in Settings → Security → Kill Switch.

Some streaming services detect VPNs. Try switching to a different server location, or use our streaming-optimized servers (marked with 🎬 icon).

Open the RiffVPN app, tap the location button, and select a server from the list. You can also search by country or city name.

Speed depends on your base internet connection, distance to server, server load, and your device. Closer servers usually provide better speeds.

Premium includes faster speeds, more server locations, multi-hop connections, and priority support. Free tier remains available with core features.

No hard cap — share with as many friends and devices as you want. We rely on fair use within your plan.